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Premium medicine

Private medicine,
at the speed of hospitality.

A named physician, same-day access, priority laboratory processing and a concierge line that answers at any hour — for guests who measure healthcare in hours rather than weeks.

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Median response
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Priority lab turnaround
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Physician on call
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Languages supported

Eight pillars of the premium service

What the membership actually delivers.

VIP diagnostics

Imaging and laboratory scheduled in a single continuous block, with a physician reviewing results the moment they are released.

Private physicians

A named internist who holds your file permanently and coordinates every specialist involved in your care.

Same-day appointments

Members are seen the day they call. Consultations run forty-five minutes as standard, ninety for complex cases.

Executive healthcare

Structured annual assessment with quarterly check-ins, designed for people whose absence has organisational consequences.

Luxury patient rooms

Private suites for day procedures, infusions and monitored recovery, with hotel-standard finishes and dedicated nursing.

Priority laboratory

Standard panels reported in four hours; urgent markers in under ninety minutes.

24/7 concierge

One number, answered by a person who can open your file, reach your physician and arrange transport.

International patient services

Interpreting, insurance documentation, visa support letters and coordinated handover to physicians abroad.

Medical concierge coordinating with a guest in a resort hotel lobby

A day inside the service

What premium access looks like hour by hour.

07:40

The call

A guest wakes with chest discomfort at a Fallsview property and calls the concierge line rather than a switchboard.

07:52

Triage

A nurse takes the history, rules out an emergency presentation and opens the file. A car leaves for the hotel.

08:25

Physician

Cardiology assessment begins, with ECG and bloods drawn in the consulting suite.

10:10

Results

Troponin and lipid results return; echocardiography is performed in the same visit.

11:30

Plan

Diagnosis explained, medication started, a follow-up scheduled and a report sent to the guest's cardiologist in Chicago.

13:00

Back at the hotel

The guest keeps a lunch appointment. Nothing about the morning was visible to anyone else.

Membership comparison

Choose the level of access that matches how you travel.

Pay per visitVisitorSignatureHousehold
Appointment accessSubject to availabilityWithin 24 hoursSame daySame day
Named physicianNoYesYes, travels with your fileYes, family-wide
In-suite hotel visitsOn request, surchargeOn requestIncludedIncluded
Laboratory priorityStandardStandardPriorityPriority
Concierge lineBusiness hoursBusiness hours24/724/7, dedicated manager
Annual executive checkNot includedIncludedIncludedIncluded per member

Luxury patient rooms

Where day care happens.

International patients

Care that understands you are leaving in four days.

Interpreting

Nine languages, arranged before arrival and present at every consultation.

Documentation

Insurance-ready reports, invoices and medical letters in English or French.

Travel medicine

Fitness-to-fly assessment, in-flight medication planning and support letters.

Handover

Direct physician-to-physician contact with your doctor at home.

Premium medicine FAQ

The questions members ask first.

No. Averdeno treats non-members every day. Membership buys speed, continuity and after-hours access rather than a different standard of medicine.

Yes. Roughly a third of our members are international, using Averdeno as their Canadian medical base while travelling for business or entertainment.

Calls are answered by trained coordinators with a registered nurse available at all hours and a physician on call overnight.

Your medical record never enters a hotel system. Partner properties know only that a guest has requested concierge assistance, never why.

Averdeno concierge desk

Access measured in minutes, not weeks.

Speak to our membership desk about the level of care your travel schedule requires.